Tip/Check

Confessions of a Waitress

The Odd Couple

Posted by tipcheck on 05/24/2012

Today was a rainy-foggy-sticky-humid kind of day.  The kind of day that makes you feel like you’re underwater because the air is just so damp and heavy.  Gross right?  Now imagine that in a restaurant.  What a nice setting to this true story.

It was just your average night today at my restaurant; not too busy or slow.  I had a steady flow of tables all night with mediocre tips and guests — nothing really noteworthy.  I was pretty much bored out of my mind when I glanced over to my section and noticed that I had been sat a new table.  What excitement!  I immediately headed towards the new table to introduce myself.

Upon first impression, the couple seemed to be of the typical sort.  I observed the guy being way more into the girl than she was into him, but who was I to judge?  This is a snip-it of the conversation I overheard while checking over my other tables:

Guy: Baby, you can have whatever you want.
Girl: (while texting) I don’t even wanna be here.
Guy: (touches her hand) But baby, tonight is such an important night.
Girl: (snatches hand away and resumes texting, avoiding eye contact) Let’s just go.
Guy: No no no no no, let’s just have a good night, like old times.

Clearly the girl has little to no interest.  The guy was trying super hard.  Poor guy.  Their date was pretty much like this all night.

After I served them dinner and cleared away the plates, I asked if they would like dessert.  They both said no, but the guy told me that they’d need at least twenty minutes before they would like the check.  I raised my eyebrow at the request, but didn’t question him. Maybe it’d help my tip.  Since I had nothing to do, I decided to slink down into a neighboring booth in a closed section to secretly catch up on my twenty games of Words With Friends.

Just a few moments after doing so, I peer up at look at my table.  The guy was now on his knee, kneeling beside the girl in the booth.  Oh no, I thought, this is gonna be either great or a disaster. I looked around the restaurant.  The few guests who were dining were all eagerly watching, along with all my fellow servers.  An audience!

The guy took the girl’s hand seemingly against her will into his hand (yep, there was definitely resistance on her part).  The girl immediately grabbed her phone and began texting.  The guy kissed her hand, held out a ring and said in the most desperate sounding voice, “Baby, I love you.  So much.  And I know that we have problems and that tonight hasn’t been the best, but baby, I need you.  Please baby.  Will you marry me?”

The girl pretended she didn’t hear him and continued texting away.  She retracted her hand.

The guy even more desperate now, took her hand again and asked, “Baby, did you hear me?  I just proposed to you.”

The girl regained herself, put her phone down and said, “Oh.  Yea I heard you, but um…we need to think about this.”

The guy’s eyes darted around nervously.  I think this was the point that he realized that he had an audience.  And that he was just rejected in front of this audience.  “Please baby, don’t do this to me.  Not in front of everyone.  Please marry me.”

Heartlessly, the girl said, “Nope.  We gotta think about it.  Now get up, put that ring away and pay the bill.  Stop embarrassing yourself.”

The guy awkwardly got up, put the ring into his pocket and looked around for me to bring the check.  I  immediately jumped up and brought it to him. He quickly dropped a $100 bill into the check presenter and before I could even process the events that just took place, the couple was gone.

Poor awkward guy.  I appreciated his hasty $70 tip, but damn, his life sucks!

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Tip/Check Returns! Yeah Boy!

Posted by tipcheck on 05/21/2012

July 21, 2011.  That is the date of the last Tip/Check post.  It’s now been almost a year and quite frankly, I miss my blog.  I miss sharing the crazy stories of my waitress life with you, so I’ve decided that today marks the day of THE RETURN OF TIP/CHECK!  …Or as a well known former Public Enemy member would say…YEAH BOY!

Two weeks ago in my restaurant, I was waltzing around the dining room doing pretty much nothing.  It’s been super slow the past few weeks so I’ve become accustomed to showing up to work, making about $20-60 over the span of 4 hours in between doing a whole lot of silverware rolling and staring out the windows.  I was just starting to accept my horrible lot in life when all of a sudden, I see the young 17 year old male host run towards me with an ecstatic expression on his face.

“Tip!  Tip!” He calls frantically, “There’s an important party of like 19 here!  They requested a server who looks like a video chick so I immediately came running for you!  Can you take the table??”

What?!” I exclaimed, “I look like a video chick??  What the deuce does that mean??”

“It means that you’re gonna take the table.  Thanks Tip!  I’m gonna sit them in the private room for you!” The host enthusiastically says after catching his breath.

Bewildered, I wondered who could possibly be in this party of 19 that had the audacity to make such a request.  A video chick.  I once heard The Game call Melissa Ford a video vixen in one of his rap songs.  Anyway.

When the host gave me the okay to approach the party, I gathered myself and walked into the private room as sexily as I knew how (which I imagine looked something like a 4 year old boy child trying on his mother’s stilettos for the first time and realizing that he liked them).  As soon as I caught a glimpse of the head of the party, I was astounded to find that it was none other than Flava Flav himself!

Mr. Flav was dining in my restaurant in all his glory surrounded by 18 of his ghetto fabulous entourage and groupies.  He was wearing his signature giant clock pendant and looked old as ever but boy was he friendly.  I had a grand ol’ time bringing Flava all his Heinekens, shots of Henessey, plastic utensils and extra condiments.  I enjoyed hearing him ask over and over again what time it was, exclaiming “Yeah boy!” every few moments, and acting gaily with his comrades and my fellow coworkers who sneaked into the private room to snap photos with Flava. Not once was Mr. Flav rude or overbearing — he even told me I had potential to be a video chick if I took off my server clothes and rubbed oil all over my naked self!  Overall, it was a good time.

The party of 19 stayed for a total of 3 hours, leaving behind an unruly mess of cigar insides and smuggled bottles of Belvedere and Red Stripe beer.  It was totally worth it though because now I get to add to the Work Experience section of my resume: Celebrity Server/Video Chick, Waited on rapper Flava Flav and entourage.

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Where do people come from?

Posted by tipcheck on 07/21/2011

Sometimes I wonder where people come from.  I don’t mean where the origin of species is, or where that exotic looking young lady’s parents must have immigrated from.  I mean…where do people come from?  Like, where are they raised and where do they learn their social standards?  I’m not looking for some deep anthropological or sociological type of answer.  I guess what I’m getting at is this: everyone has a pretty common idea of what’s socially acceptable behavior and what’s not.  Everyone has a pretty common idea of what can be said or done in a public setting and what cannot be said or done.  For example, everyone (I hope) would generally agree with the notion that it is not socially acceptable for a person to topple an elderly person over and laugh as this helpless elderly person lays spread eagle on the ground, desperately trying to reach for their walking cane.

There must be some sort of socialization process that occurs in every person’s life where he or she gradually learns how to behave in everyday society.  There’s got to be a set of norms that we all abide by.  I’m sure that when we’re in the comforts of our own homes that we may carry ourselves otherwise, but I’m also sure (well….) that when we’re within view/judgement of our peers and other members of society, that we carry ourselves in a certain way.  So, why is Tip/Check devoting an entry to this after having gone missing for so long?  Well….let me tell you this story.  You make of it what you want.

It was a fairly steady dinner at my restaurant of employment.  There was a decent flow of customers, and the kitchen was running smoothly so for the most part, the atmosphere in the restaurant was upbeat and positive.  After working a double shift, management was kind enough to cut me so that I could go home at a semi-decent hour — thank god because I highly doubt that my last table was bred on Earth.  I was waiting on this last table to finish up so I could clean up and go home.  From the side beverage station, I was able to see my table, so I chose to stand there and gossip with some coworkers while keeping a watchful eye on my last guests of the evening.  I looked away for a moment to watch a fellow server attempt to take a shot of grenadine, when all of a sudden, I hear loud clapping and pounding on a table.  Naturally, we all thought there was some sort of mundane celebratory moment taking place, so we ignored it and egged on this server to take another shot of grenadine.  Suddenly, there was a shout in the dining room, “HEY LITTLE WAITRESS, GET YO ASS OVA HURR!”  I was shocked and disgusted to realize that this shout — and previous sounds of clapping and table pounding — came from this last table of mine.

Totally pissed off at the way in which this unearthly woman attempted to garner my attention, I stalled a bit.  Finally, after a long 2 minutes, I started strolling on over towards the table, trying not to make eye contact with anyone sitting there.  A bread roll came flying through the air, barely missing my shoulder as it flew past me.  I turned my head quickly to see where the bread roll came from, and realized that it was pitched from my table!  “TOOK YOU LONG ‘NUFF!  WE BEEN HAD READY TO GO!!” she exclaimed as I approached.

Calmly, I said, “Well, I was only away for a few moments ma’am, but you know, it’s not very socially acceptable to throw bread across restaurants to get someone’s attention.”

The unearthly woman looked puzzled, as if she didn’t understand my dialect.  “WATCHU SAY LITTLE WAITRESS?” she demanded.

I repeated, in simpler terms, “If you needed me, you didn’t have to throw bread at me.”

The unearthly woman looked livid now, “FUCK YOU.  I DO WHAT I WANT.”

I stepped back from the table and started walking away.  Totally unacceptable and disrespectful.

“COME BACK HURR WIT A BOX FO DA REST OF MAH FOOD!”

I approached management and explained the situation.  The manager was understanding of my anger and said she would go out there and handle it.  When she came back, her face was red.  “What happened?”  I asked, concerned.

“Nothing.”  She said, “That bitch threatened to punch me in the face.  I told her that I will call the police to help dilute the situation.  As soon as she heard police, she threw a punch and ran out.”

 

 

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Lisa

Posted by tipcheck on 05/28/2011

Last night, the restaurant was ridiculously busy.  The hosts broke out a wait list around 5:00 pm, and we pretty much stayed on at least a 15 minute wait until right around the time we locked the doors at 11:00 pm.  Busy nights are typically my favorite nights because of two reasons: 1) More people in the restaurant means more entertainment value for me in terms of meeting and greeting, as well as in terms of comical conversational pieces for my fellow servers and me, and 2) More people in the restaurant means more money in my pocket in tip form!  I guess you can say last night brought both of those, and overall, it was a win win situation for me.

The highlight of my night though, had to be the party of 4 I was seated with towards the end of the evening.  I watched the family as the host seated them: a scrawny dark skinned man, two small brown skinned children approximately 4 and 6 in age, and a tall, corpulent light skinned woman with long fire engine red hair — presumably a weave of some sort.  Interesting indeed.  As soon as I saw them settle in, I popped a mint into my mouth and walked on over to introduce myself to them.

The man and children were quiet and not necessarily undesirable guests, but it was clear to me that the damper on this party was the red haired woman we shall call Lisa.  She was anything but demure — if you imagined the loudest, most unrefined drama queen you can imagine…add in an undeserved sense of power and entitlement, a vocabulary that would put Young Jeezy to shame, and an abundance of audacity, you pretty much have an accurate image of Lisa.  She was horrendous!

Regardless of just how atrocious Lisa was, I could not bring myself to lower my serving standards to the level she was clearly trying to get me to stoop to.  She called me obscene names (in front of her small children and meek baby daddy!), to which I smiled and asked her to define for me, as I claimed to be unaware of the meanings of such words.  She commanded me to bring her extra lemon for her water as she reached for the sugar caddy, so I beat her to it and brought her a plateful of lemons, a spoon, extra sugars…and even a glass of lemonade — just in case she decided to skip the tedious steps she had planned out.  She attempted to snap her fingers at me for more salad dressing, more ketchup, more napkins, more (insert whatever condiment she could have possibly asked for) — but I had anticipated such demands, so I had beat her to the snap and set next to her table an entire server tray full of extra condiment-filled ramekins, napkins, utensils (plastic included), take out container…even a bowl of ice.  Since my other tables were fairly low maintenance, I was blessed with enough time to linger around staring at Lisa and making sure that she had all that she could possibly ask for.

At the end of their dinner, when I saw that there was nearly nothing left on any of their plates, I walked over to the table and asked if they had saved any room for dessert.  Lisa immediately put her mole-covered hand up and proclaimed, “I am disgusted.  I couldn’t eat none of my food because you people cookin’ in the kitchen mad nasty.  You people be puttin’ hurr in my food and ‘spect me to eat it!”  Stunned, I looked at the shrimp tails left on her empty plate.  There I saw it.  Laying gingerly atop the pile of unwanted shrimp tails was a long strand of synthetic looking fire engine red hair.

Choking back a laugh, I calmly said, “Ma’am, I apologize for you finding this piece of bright red hair in your discarded shrimp tails, but I am just as confused as you seem to be as to origin of this hair.  I can assure you that none of the male cooks in my kitchen have hair that length or color, and that none of the servers working here have hair that length or color.  To be completely honest with you, the only person in this restaurant with hair of that length and color is you.”

Lisa leaned back and shot me the stink-eye.  Looking defeated at her poorly thought out plan, she stuttered, “So what you tryna say?  That I put my own hurr into my food?  Why would I do that?”

I smiled sweetly and said, “I am not saying any of that — you drew that conclusion on your own.  I’m not entirely sure as to why you would want to put your own hair onto your plate after you’ve eaten all of your food…but I have heard rumors that some restaurants give you free food if you find stray hair in your entrees.  Usually when one legitimately finds stray hair in his or her entree, it is towards the beginning of the meal, and it is never hair that looks like it came from said person’s own head.  It is too bad that this does not seem like the case here, and I find it truly unfortunate that it seems quite obvious that what happened here is that your own hair fell onto your finished plate.  All I can do for you is clear it away so you won’t have to stare at it and continue to feel disgusted.”

Lisa’s mouth dropped open in disbelief (or maybe incomprehension…or maybe both), and she simply stammered, “Just give me the bill then!  We be outta hurr!”

The bill was paid for…and there was no tip intentionally left on the table for me from Lisa.  Big surprise.  But when I reached into the cracks of the booth to clean them out with a wet rag, two twenty dollar bills fell out from where Lisa’s fat ass was sitting. I think that means I win.

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The Table That Tipped Tip

Posted by tipcheck on 05/11/2011

Mother’s Day is probably the busiest day for most dine-in restaurants (Valentine’s Day may be a close contender…) and at my restaurant of employment, we were on a wait of at least an hour since the doors opened.  It was atrociously busy.  So busy in fact that if the fire marshal had visited the restaurant to conduct a very haphazardly done head count to ensure that the number of people in the building met the standards for avoiding a fire hazard, I could assure you that we would have failed miserably.  I believe the maximum capacity of the restaurant is 357, but on this particular Mother’s Day, we were easily pushing 483.  Senile grandmothers, entitled mothers, exhausted children, cranky fathers and a dining room full of servers flying high on adrenaline and at least one stimulant, there was absolutely no room to breathe, no time to catch your breath to breathe — it was pretty much hell.

So what kind of a day was I having?   The fact that I was making a range of 15-25% on my checks, and the speed of my table turns allowed me to see a nice wad of cash at the end of my shift.  I didn’t encounter too many scummy guests so based on those factors alone, overall, it was a pretty decent day.  There was however, one table that stood out to me.  I call it the Table That Tipped Tip.

The table consisted of a family of five…three small children, all within one year of each other, a fatherly figure and of course the mother.  They seemed to be of the decent type, although the parents appeared to be quite young — about in their late twenties.  Not too needy, not too specific, not too difficult to please.  Nothing spectacular or out of the ordinary to note throughout the hour that I served them…that is, until the very end.

I had dropped off the check for this family after I ran the credit card through.  I had smiled, thanked them, and wished the woman a happy Mother’s Day.  When the family had gotten up and exited the dining room, I returned to the table to pick up the check.  This is what laid inside:

The handwritten note from the Table That Tipped Tip reads "tip: Don't become a premature mom. Happy Mother's Day!", and is accompanied by a crisp one dollar bill and a Trojan brand condom.

Awesome.

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The story of a woman named Lila

Posted by tipcheck on 04/26/2011

Last night, in the middle of the dinner rush, I was seated with a single woman who appeared to be quite distraught.  I knew that my other tables were all set, so I decided to approach her and to introduce myself.  Before I could even open my mouth to say a word, the woman (who we shall call Lila) grabbed my arm with her bony hand.  Talk about a deathly hold — this woman was holding onto me with the death grip that even Stone Cold Steve Austin would have been able to wrestle away from.  Lila yanked on my arm and dragged me down to be face level with her.  I became uncomfortably close to her — so close in fact that I could clearly see her enormous pores and greasy hair residue.  I could see the eyebrow dandruff and the evil flickering in her eyes.  I was terrified.

Lila cleared her throat and began to speak in a raspy I’ve-been-smoking-for-fifty-years voice, “I don’t mean to cause you no harm, child, but I want you to know that I’m a diabetic.  I haven’t eaten a single thing in three weeks!!  Three weeks, child!  Three weeks I haven’t eaten a thing — and I have me the diabeetus!”

I nervously looked around to see if any of my fellow servers or other restaurant go-ers are watching me in this moment of sheer horror.  No one seems to notice.  I slowly gulp a lump in my throat and try to compose myself before speaking.

Lila yanked me even closer to her ghastly self and continued, “Child!  Do you understand?  All I want is some bread.  I need me some bread!  Do you understand, child?  I got me the diabeetus and I haven’t eaten nothing in three weeks.  I need me the biggest bread you got.  The biggest bread you got!”

Terrified, but remembering my role as a server and wanting to salvage the situation and make somewhat of a tip (I need me some bread too man, this economy’s tough!), I calmly informed Lila that we don’t have a “big bread”, and that all we have are our signature rolls that come with every dinner entree.  I told her that I’d be more than happy to bring her a few rolls to help with her diabetes and with the claim that she has not eaten in three weeks.

Lila’s eyes opened widely as she exclaims, “Understand me child, I ain’t trying to get nothing for free!  I pay my own way, child.  All I want is the biggest bread you got because I got me the diabeetus and I needs to eat!  I ain’t have no food to eat in three weeks and I need to eat me the biggest bread you got — but I’m going to pay for it.  How much is the biggest bread you got?”

I took a deep breath and explained to Lila, “Ma’am, I understand that you have diabetes and that you have not eaten in three weeks.  I understand the severity of the situation and would love to go prepare a basket of rolls for you.  Since you don’t want anything for free, I will charge you the two dollars that it costs to order a side of our signature rolls.  It will be two dollars plus tax, so ma’am, your total will be $2.12.  Okay?  If you let me go, I can get the bread for you and bring you the check and you will continue to live, okay?”

Lila slowly loosened her death grip on me.  “Two dollars and twelve cents?  FOR SOME BREAD?!  Tell me you can give me a discount, child!  Tell me you can give a poor woman with diabeetus who ain’t eat nothing in three weeks a discount!”

Rather amused at this point, I said, “Ma’am, from my understanding, you did not want anything for free.  Unfortunately, I cannot give a discount to you on your order of bread because our restaurant does not allow discounts.  I will charge you the full amount for the bread, just as you asked.  Now if you let me go, I will bring you some rolls and your check, okay?”

Lila let my poor arm go.  She said, “Okay child.  Thank you for understanding.  Now go get me the biggest bread you got and I ain’t want nothing for free, okay child?  You better be fast because you know I ain’t eat in three weeks and I got me the diabeetus.  I could die at any minute child!”  She shooed me off.

I walked away from the table and looked at my puffy arm with her hand print still freshly imprinted on it.  I pulled a fellow server aside and nodded towards Lila, who was sitting at the table, looking around like a paranoid crackhead.  The fellow server burst out laughing and said, “Lucky you! That woman escapes from the insane asylum down the street once every few months and comes in here claiming to have diabetes or some shit.  Have fun with that!”

Insane asylum escapee?  Eff.  Em.  Elle.

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Happy Easter

Posted by tipcheck on 04/24/2011

Dear Restaurant Go-ers,

Do you love your family?  Do you love your friends?  Do you love Jesus?  Do you love spending quality time with these wonderful people on the holidays?  I’m sure you do!

Guess what?

SO DO I.  I have family too.  I have friends too.  I also know of a being named Jesus.  And yes, I love spending quality time with these wonderful people on the holidays.

I would just like to put this out there because I am not too sure many restaurant go-ers realize that restaurant workers are human beings just like them.  Yes, I do enjoy seeing restaurant go-ers dine with those they care about and bask in the glory of having someone bring their bread and wine out to them on this glorious day we call Easter, but my heart breaks when I cannot spend such time with my own family.  No, it’s not being selfish, and it’s not bitching about my job.  It’s simply a memo to all you non-restaurant workers out there who forget that restaurant workers are just like them underneath the name tag, apron and beverage tray.  We’re people too and we have families and friends and Jesus in our lives too.

So for all of you out there, please remember that just because I’m a server stuck in a restaurant all day on Easter Sunday doesn’t mean that I don’t wish I was home.  Please remember to be polite, quick, and of course, generous in your tipping.

Thank you.

Sincerely,

A server who has family, friends and Jesus in her life

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I’d like a water with lemon please — take 2

Posted by tipcheck on 04/11/2011

Okay so some of you avid Tip/Check readers will recall an earlier post titled I’d like a water with lemon please in which I discuss…well, water with lemon.  Quite frankly, this topic never gets old in the world of servers and you can argue to the death about the legitimacy of ordering a water with lemon in a restaurant setting.  I can totally see all sides of the story, but at some point, you’ve got to draw a line!  You’ve got to put your foot down and agree that ordering water with lemon can be absolutely absurd and a surefire way to both piss off your server and make those people who actually enjoy water with a spritz of lemon look like imbeciles!  When I hear “I’d like a water with lemon please” now, a little bit of me dies.

Maybe it’s the new location that I’ve recently transferred to — I won’t say what type of location I am in…but I’m sure you can make some assumptions as to what type of clientele I will now be dealing with — but I am absolutely shocked and a little bit appalled at just how common this scenario is: I approach a table of two, introduce myself, build a nice little relationship with my guests…gladly pour them two glasses of water and toss in a single slice of lemon per glass.  Before I have a chance to make my next move, I am immediately instructed by one of the two sitting at the table to retrieve some extra lemon for their glasses of water.  Like a diligent server, I bring over two wedges of lemon…only to be instructed to bring over some more lemon for their glasses of water.  Upon returning with two additional wedges of lemon, I notice that all of the packets of sugar on the table have been divided up and emptied into their two glasses of water, and that the four lemon wedges I’ve given to them so far have been squeezed to death into said glasses of water.  Before these new lemon wedges even touch the table, the more obnoxiously demanding of the two guests screams at me to bring even more lemon wedges!  This time, extra packets of sugar and two teaspoons is also demanded.  When I return to the table with the requested items, I am informed by the two guests that yes, they are making lemonade, and that no, they cannot afford to tip me.

Really?  Is this what it’s come to?  People choosing to dine out, but penny pinching to the extent that they will order water with lemon — extra, extra lemon with extra, extra sugar and a spoon — in order to sip on lemonade with their meal without having to pay for a beverage?  Is $2.00 really too expensive for a person to pay for a beverage with their meal? And to tell your server that you cannot afford to tip her?  I shake my head to the pathetic trenches of cheapness and ignorance that this portion of society has chosen to retreat to.  Damn you people who order water with lemon to make lemonade!

 

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The name drop

Posted by tipcheck on 04/10/2011

As a server, I know how important it is to introduce yourself to your guests and leave your name with them.  It makes you seem more human to them, and it makes it easier for them to get your attention if they so need to.  It also makes it easy for them to mention your name on your restaurant’s version of a guest satisfaction survey almost always printed at the bottom of the receipt, and it makes it likely that they will ask for you by name the next time they dine in your restaurant.  When I serve tables, I make sure that my guests know my name.  I usually introduce myself by name, tell them if they need anything, to ask for me by name…and then leave them with a nice little note signed with my name when I deliver their check.  Three opportunities to drop my name.  Simple.

Most servers understand this technique of name dropping, and they understand that though it’s important to share their name, that it is usually not a good idea to “over share” their name.  I guess it works because I guarantee you will never forget their name…but after a few times of saying your name, it gets either quite comical, or quite annoying.  Let me tell you a story to convey what I’m talking about.

Recently, I went to a restaurant and sat down.  A middle aged server approached my table and introduced himself, “Hi, how are you?  Blah blah, my name is Shawn, if you need anything.  Blah blah blah…can I bring you anything to drink?”  Everyone at the table asked for a strawberry mango smoothie.  The server said, “Great.  Eight strawberry mango smoothies.  My name is Shawn, if you need anything.”

Eight strawberry mango smoothies were delivered.  The server said, “Now that you’ve had a chance to look over the menu blah blah blah, what would you like to have for dinner?”  We place our orders with the server.  Before leaving the table, he said, “Wonderful!  Just want to let you know, my name is Shawn…if you need anything.”

A few moments pass, and the server stopped by our table again, “How are the smoothies?  Wonderful!  My name is Shawn, if you need anything.”

Appetizers appeared on the table not too long afterwards.  “Here are your delicious appetizers and some little plates so ya’ll can share!  How does everything look?  Good!  My name is Shawn if you need anything!”

After taking a few bites of the appetizers and agreeing on the level of deliciousness of the appetizers, the server stopped by the table, “Is everything yummy?  Yay!  Your dinners will be coming soon.  My name is Shawn if you need anything, okay?”

Our appetizer plates are cleared and our dinners are delivered.  The server took a step back after making a little bit of small talk with us about our meals and said, “Enjoy!  You know, my name is Shawn if you need anything.”

At all the check back points during dinner, the server concluded every comment with, “My name is Shawn if you need anything.”

When he dropped the check, he said, “My name is Shawn if you need anything.”

When he collected the payment, he said, “My name is Shawn if you need anything.”

When he returned with change and bid us a good night, he said, “My name is Shawn if you need anything.”

When I filled out the online guest satisfaction survey for him and came to the Name of Server field, I typed in Shawn If You Need Anything.

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Pickers

Posted by tipcheck on 04/01/2011

Since President George W. Bush signed into action a little thing called No Child Left Behind, I’ve noticed a tiny bit of a trend suggesting that this little thing isn’t all that effective.  Working in a restaurant as a server has made me believe that despite the fact that we have instituted a way in which to “ensure” that every child receives the same level of education, there are in fact, many, many children who are left behind regardless.  I guess what I’m trying to say is that I cannot believe just how unintelligent the majority of people are.  It baffles my mind to see just how uneducated people seem to be — just how plain stupid they are!

I know that it may be difficult to pronounce fancy French words that appear on some menus.  Words like fricassee, la bordelaise, or cuisses de grenouille are understandably hard to read…but words like feast and strawberry?  How can a person possibly not know how to read those words?

What’s worse than not knowing how to read simple words is relying on pictures to figure out what to choose for dinner.  A gear in my body always starts to grind when a person picks out his or her selection based solely on a menu photo….and then has their child do the same!  Today, a family of three comes into my restaurant and the following exchange took place as they struggled to make decisions on lunch:

Child: Hmm…I don’t know what to get!
Father: I tol’ chu ta look at dem pickers* and pick somethin’ look good!
Child: But there are no pictures on the kids’ menu!
Father: What chu mean der ain’t no pickers on da kids menu?  Gimme dat! *snatches Child’s menu*
Father (to me): How you ‘spect my chile ta pick somethin’ if der ain’t no pickers on da damn kid menu?
Tip: Sir, I apologize for the lack of photos on the children’s menu, however, there is a listing of what the items available are.  Generally most restaurants carry similar options for kids.
Father: But der ain’t no pickers!
Tip: Yes, I understand.  I am sure that you can read the choices to your child and she can choose what she’d like based on those choices.
Father: Baby, what chu want eat?
Child: I don’t know!  What do they have?
Father: I ain’t know!  Ain’t no pickers!

*I believe pickers translates to pictures in normal people talk.

I think my point has been proven.  People can no longer read, and must rely solely on photographic depictions of menu items in order to choose what they’d like to eat when dining out.  The educational system has tragically failed them, so instead of somehow taking it upon themselves to learn how to read, they drag down future generations of which the educational system has yet to have a chance to fail.  Vicious cycle.

So…after encountering such an enormous percentage of people who cannot read, I am left to wonder…how on earth do these illiterate people call to place an order for Chinese take out?

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